Contact
Get in touch.
We read every message. The fastest channel for each kind of question is below — pick the right one and we'll usually reply within one business day.
By topic
Pick the right channel.
Bug reports & feedback
Already signed in? The in-product Feedback form gives us your account context automatically. Otherwise email below.
Open Feedback formSales & Pro pricing
Custom volume, multi-seat, white-label, on-prem — anything that doesn't fit our standard Pro tier.
sales@faqaudit.comPress & partnerships
Coverage requests, podcast invitations, integration ideas, methodology questions for articles.
press@faqaudit.com
What to expect
A real person reads every email.
- Replies usually land within one business day. We don't use auto-responders or "ticket received" boilerplate.
- For bugs, please include the URL you audited and your audit ID if you have one — speeds up triage by an order of magnitude.
- Feature requests get added to a public-facing roadmap once we're ready to commit. Until then, we'll tell you honestly whether we're likely to build it.
- Privacy or data-deletion requests go directly to legal — we respond within 30 days per our Privacy Policy.